To help keep costs down, we ask that you pay for services or any deductibles at the time service is rendered. Your Specialist co-pay or a $25 minimum payment will be collected at the check-in window before each visit or your appointment will be rescheduled. If surgery is a part of your recommended treatment plan, a payment schedule will be arranged with our Surgery Coordinator.
We accept the following major credit cards:
- Diners Club International
- American Express
Please check the below insurance information for a list of insurance companies with which we participate. If your insurance company is not on this list, you may be eligible for out-of-network benefits. Check with your insurance company representative or dial the 800 number on the back of your insurance card.
There are many different types of health insurance coverage. Your responsibility as a patient depends on the contract between the insurance company and whether or not Blue Ridge Ear, Nose, Throat & Plastic Surgery has a contract with your insurance company. Blue Ridge Ear, Nose, Throat & Plastic Surgery has contracts with many but not all insurance companies. Please check your provider manual to make sure our physicians are included. Below is an alphabetical listing of insurance companies with which Blue Ridge Ear, Nose, Throat & Plastic Surgery currently has contracts:
- Aetna Better Health Medicaid
- Aetna Medicare Advantage
- Aetna/Meritain Health
- Anthem BC/BS HMO
- Anthem BC/BS PPO
- Anthem Health Keepers
- Anthem Health Keepers Plus, Inc.
- Anthem Medicare Advantage
- Anthem Medicare/Medicaid Dual Enrollment
- Humana Medicare Advantage
- Lifeworks Advantage (Ally Align Health)
- Medicare Railroad
- Optima Family Care
- Optima Medicare Advantage
- Optima PPO
- Piedmont Community Health Plan HMO
- Piedmont Community Health Plan PPO
- United HealthCare Commercial
- United HealthCare Medicare Advantage
- Virginia Premier: Medicaid HMO
The majority of insurance plans today require the patient to pay co-pays for office visits. The co-pay amount is listed on your insurance card. The co-pay is part of the contract between the insurance company, the doctor, and the patient. The doctor is required by the insurance company to collect the co-pay from the patient. Blue Ridge Ear, Nose, Throat & Plastic Surgery, therefore, requires payment of your co-pay at the time of your visit and it will be collected when you check-in for your appointment.
If Blue Ridge Ear, Nose, Throat & Plastic Surgery has a contract with your insurer, only deductibles and co-payments will be required at the time of service. If NOT, you will be required to pay in full for your visit. Our staff will file your insurance claim to a non-contracted insurer as a courtesy to you (except federal government insurance carriers, which must be filed by the patient per federal regulations). Please remember that insurance claims and benefits are matters involving the patient and his or her insurance carrier. We will cooperate, but cannot assume the responsibility of securing benefits or referrals for you.